Authors

ib888 gaming1️⃣M98:Greg Abbott

SVP, Travel & Hospitality at DataArt

Zabada N. Abouelhana

Project Manager in the HVS St. Louis office

Nicole Adair, CRME

Corporate Director of Revenue Management at SHR, Sceptre Hospitality Resources, LLC

Mark Adams

Experienced trial lawyer and a member of JMBM’s Global Hospitality Group? and Chinese Investment Group?

Margaret Ady

Leading industry voice, resigned at apaleo

Pierre Agrario

Vice President of Account Management and Business Development at Bartech International

Tatjana Ahmed

Housekeeping Manager at Grand Hyatt Dubai and Functional Specialist Housekeeping for Hyatt Hotels

Roger A. Allen

Founder and Group CEO of Resources for Leisure Assets (RLA)

Franziska Altenrath

Co-Founder at TUTAKA

Sarah Andersen

Business Development Manager at RAR Hospitality

Jennifer Andre

Senior Director of Business Development for North America and Latin America at Expedia Group Media Solutions

Ari Andricopoulos

CEO of RoomPriceGenie

Dina Angelucci

Vice President of Housekeeping at Sands Macau

Ramón Aragonés

Chief Executive Officer at NH Hotel Group

Christian Arias

Director of Partner Relationships at HAPI

Nicolas Auer

Associate at HVS Hodges Ward Elliott

Anne-Marie Auriault

Founder & Managing Director at Pimlico Asset Management, and Independent Board Member

Gregory Autin

Managing director of AUTIN&Co (AUTIN GmbH)

Philip Bacon

Senior Director, Head of Planning & Development and Valuation at Horwath HTL

Manuel Banza

Business Analyst at NOS SGPS

Ines Barreiros

Digital Marketing Manager at GuestCentric

Susan Barry

President and Queen Bee of Hive Marketing

Juli Barter

Director of Client Relations for POST Integrations, Inc.

Fabian Bartnick

Founder at Infinito

Erich Baum

Senior Vice President at HVS

Michael Bennett

Chief Marketing Officer, Cendyn

Stacy Bercun Bohm

Partner at Akerman LLP’s Fort Lauderdale office

David Berger

Founder and CEO of Volara

Maurice Bergin

Managing Director at GreenHospitality.ie

Dave Berkus

Managing Partner at Wayfare Ventures LLC

Greg Berman

COO at Shiji Distribution Solutions

Joshua D. Bernstein

Partner at Akerman LLP’s New York office

Bhavna Bhatia

Director of HVS Executive Search and leads the practice for the Middle East and Africa region

Giuliano Bianchi

Assistant Professor - Economics at EHL

Kevin Bidner

President and CEO at HCN

Harald Bindeus

Task Force Director of Sales & Marketing and Revenue Management Consultant

Brian F. Bisema

Managing Director and Partner of HVS Boston

Gustav Bjoern

Senior Hotel Investment Banker at Global Asset Solutions

Katy Black

Director at HVS Denver

Micheal Blake

Executive Vice President & CEO at Hotel Technology Next Generation (HTNG)

Anne Bleeker

Founder and Managing Director at In2 Consulting

Floor Bleeker

CIO MEA and Global Accor Strategic Programs

Isabella Blengini

Assistant Professor in Economics at EHL

Markus Boberg

Global President Hospitality at ASSA ABLOY Global Solutions

Christopher Boinet

Lawyer at the Paris Bar and Partner at In Extenso Avocats

Carson Booth

Board Member, HFTP

Stefano Borzillo

Associate Professor at EHL

Nana Boussia

Associate at HVS Athens

David Bowd

Chief Executive Officer at Salt Hotels

Emily Bowen

Adjunct Professor and Director of Revenue, Reservations and Channel Distribution - Penn State University

Fergus Boyd

Hospitality Consultant

Richard Bradbury

VP of Strategy & Alliances, Quore

Robert E. Braun

Partner, Jeffer Mangels Butler & Mitchell, LLP

Paul Breslin

Managing Director at Horwath HTL

Jacki Brown

Director, Product Marketing, Hospitality, Amadeus

Bonnie Buckhiester

President at Buckhiester Management Limited

Steve Burk

Marketing Director, SALTO Systems

Stephen Burke

SVP Travel & Hospitality at Sciant

John Burns

Hospitality Technology Consultant

Jens Busch

Vice President at HVS Executive Search and based in Macau, China

Jim Butler

Partner, Chairman, Global Hospitality Group?

Chris Cabrera

Project Manager with HVS Miami

Laura Calin

VP, Strategy and Solutions Management at Oracle Hospitality

Lea Campagni

Final year student at the Ecole h?telière de Lausanne

Linda Canina

Professor at the Cornell School of Hotel Administration (SHA)

Gordon Carncross

Partner and consultant at Cayuga Hospitality Consultants

Paula Carreir?o

Content Producer and Hospitality Expert at Asksuite

Bill Carroll, PhD

Senior Corporate Executive, Board Member, and Educator

Richard Carruthers

Co-Founder and Chief Operating Officer of Hotel Communication Network (HCN)

Kristin Carville

Director of Sales & Channels, Australia, New Zealand & Pacific Islands at FCS Computer Systems

Thibault Catala

Managing Director and Founder of Catala Consulting

Elena Cavagnaro

Professor of Sustainability in Hospitality and Tourism at Stenden University of Applied Sciences

Mattia Cavenati

Consulting & Valuation Analyst with the HVS London office

Alexandre Centeleghe

Lecturer in Oenology at Ecole h?telière de Lausanne (EHL)

Pawinee Chaisiriroj

Senior Manager at HVS Bangkok

Apurva Chamaria

Chief Revenue Officer at RateGain

Anita Chan

CEO Compass Edge, Co-founder LN Hotel Alliance

Hok Yean Chee

Regional President of HVS Asia Pacific

Dr. Yong Chen

Ph.D., is an Assistant Professor at Ecole h?telière de Lausanne (EHL)

Meng-Mei (Maggie) Chen

Assistant Professor at Ecole h?telière de Lausanne

Limin Cheng

Vice President HSMAI Asia Pacific

Hanley Chew

Creator of first ever Hotel Tales series in Asia

Puneet Chhatwal

MD & CEO at Indian Hotels Company Limited

Mike Chuma

VP Marketing, Enablement & Engagement at IDeaS

Jen Cialfi

CHDM, Account Manager at Vizergy

Gina Ciarrocchi Zech

Associate Director of Digital Marketing at Pegasus

Darren Clark

Vice President of Technology Viceroy Hotels & Resorts

Rodney G. Clough

President - HVS Americas, Denver

Cihan Cobanoglu

McKibbon Endowed Chair Professor & Director of M3 Center at the University of South Florida Sarasota-Manatee

Jenny Cohen Derfler

Founder & CEO of Air Doctor

Pedro Colaco

CEO at GuestCentric Systems

Sebastian Colella

Vice President at Pinnacle Advisory Group

Maria Coll

Consulting and Valuation Analyst at the HVS London

Stephen Collins

Associate Director with HVS’s London office

Kathy Conroy

MAI, Senior Managing Director of HVS Miami and Practice Leader of Shared Ownership Consulting

Carolyn Corda

Chief Marketing Officer at ADARA, Inc.

Marco Correia

Partner & Co-Founder, T-Hotel Hospitality Knowledge

Craig Coughlin

Chief Executive Officer at LUXXE Outsourced Hotel Services

Tom Coulthurst

Senior Director, Oracle Hospitality

Christian Cross

Senior Project Manager with HVS Buffalo

Margarita Cruz

Assistant Professor of Strategic Management and Entrepreneurship at Ecole h?telière de Lausanne

Arturo Cuenllas

Leadership Coach, Speaker, and Professor

Rachel Cui

Analyst in HVS Shenzhen Office

Michael Cummings

Managing Director Horwath HTL

Barbara Czyzewska

Head of Luxury Marketing and Brand Management at Glion Institute of Higher Education

Kristina M. D'Amico

Director at HVS Miami

Adam D. Nowak

Assistant Professor at West Virginia University

Kirby D. Payne

Founder and President of HVS Hotel Management

Scott Dahl

Program Director, Master’s Degree in Hospitality Strategy and Digital Transformation at Les Roches Global Hospitality Education

Dr. Prashant Das

Ph.D., Associate Professor of Real Estate Finance at Ecole h?telière de Lausanne (EHL), Switzerland

Akash Datta

Senior Vice President - Consulting & Valuation, New Delhi

Jon Davis

CTO at Village Hotel Club

Aurora Dawn Benton

Founder & CEO, Astrapto

Jonathon Day

Associate Professor and Graduate Program Director School of Hospitality and Tourism Management

Don DeMarinis

Senior Vice President Sales, Americas

Fred DeMicco

Executive Director and Professor in the School of Hotel and Restaurant Management at Northern Arizona University

Eric Debétaz

Consultant at EHL Advisory Services

Gary L. Deel

Ph.D, JD, CHSE, CHIA, CHE, SHRM-CP, CFE Adjunct Professor Rosen College of Hospitality Management and UCF Global University of Central

Warren Dehan

President and Co-Owner of Maestro PMS

Nicole Dehler

Vice President of Product Management at StayNTouch

Anthony Del Gigante

Chief Creative Officer at MDG Advertising

Michael Del Gigante

Chief Executive Officer at MDG Advertising

Kevork Deldelian

Chief Executive Officer of Millennium Hotels & Resorts, Middle East and Africa

Kevork Deldelian

Chief Executive Officer, Millennium Hotels & Resorts Middle East and Africa

Guilain Denisselle

Digital Hospitality & Innovation Expert | Advisor | Speaker | Author

Marie-France Derderian

Senior Lecturer, Director of the MSc in Hospitality, Entrepreneurship and Innovation, Glion Institute of Higher Education

Petra Deuter

Executive Director, Iconic Luxury Hotels- International & Head of Talent Development, L+R Hotels

Chekitan S. Dev

Marketing and Branding Professor at Cornell University

Chekitan S. Dev

PhD, Professor of Marketing at Cornell University’s School of Hotel Administration in the SC Johnson College of Business

Shalloo Dhillon

Vice President Executive Search (South Asia)

L. Aruna Dhir

Author, Columnist, Communications Specialist, YouTuber

Steve DiGioia

Customer Service Crusader, Author, & Trainer

Dimitrios Diamantis

Dean of Graduate Studies at Les Roches Global Hospitality Education

Ingo Dignas

CEO & Co-Founder at Protel

Hassan Djeebet

Food & Beverage Manager/Practical Program Manager, Les Roches Marbella

Sukrit Dogra

Consultant at EHL Advisory Services, Lausanne Office

Catherine Dolton

Vice President Global Corporate Responsibility at InterContinental Hotels Group

Benoit-Etienne Domenget

CEO at Sommet Education

Terry Donovan

Manager at AETHOS

Kevin Doyle

Forensic Accountant and Organizational Compliance Consultant at Cayuga Hospitality Consultants

Laurette Dubé

Founding chair and scientific director

Kevin Duncan

Senior Director, Strategic Product Initiatives at Cendyn

Nir Dupler

Chief Revenue Officer, Fornova

John Duran

Senior Consultant at Horwath HTL Atlanta

Loren Duran

Account Supervisor at Finn Partners

Daniel E. Craig

Founder, Reknown

Jochen Ehrhardt

Founder of TRUE 5 STARS / Cofounder of DNA-QA

David Eisen

Director of Hotel Intelligence and Customer Solutions for HotStats

Wolfgang Emperger

Vice President, Infor Hospitality Solutions – EMEAI

Gino Engels

Co-founder and Chief Commercial Officer at OTA Insight

Cathy A. Enz

Lewis G. Schaeneman, Jr. Professor of Innovation & Dynamic Management Strategy at Cornell University

Anne Epinat

Partner In Extenso Avocats

Aymeric Erulin

Multi-Property Revenue Manager

Maribel Esparcia Pérez

University Professor at the University of Lleida - Faculty of Law, Economics and Tourism and Founding Partner at the ESHC

Reza Etemad-Sajadi

Associate Professor at EHL

David Etmenan

Chief Executive Officer & Owner at NOVUM Hospitality

Sheryl F. Kline

Professor of Hospitality Business Management, University of Delaware

Scott Falconer

Executive Vice President/General Manager, Media Solutions, Hospitality, Amadeus

Mark Fancourt

Co-Founder at TRAVHOTECH

Korosh Farazad

Founder & Chairman of Farazad Group of Companies and Member of Board for Trinity Hospitality Group

Cara Federici

CEO & Founder of The Madison Melle Agency

Diego Fernandez Perez De Ponga

Corporate Director Revenue Management Palladium Hotel Group

Marco Ferrari

Owner at Marco Ferrari Branding

Steven Ferry

Chairman International Institute of Modern Butlers

Howard Field

Founder & Member at HOSPA

Jenna Finkelstein

Consultant at PKF Consulting USA, LLC

Marina Fiori

Senior Scientist expert in Human Behaviour and Applied Psychology

Frauke Fischer

Founder, Agentur Auf!

Neil J. Flavin

Senior Vice President at HVS

Jason Floyd

Jason Floyd is the Senior Vice President and General Manager of Infor Hospitality Solutions

Allison Fogarty

Managing Director of Pinnacle Advisory Group

Hank Fonde

Senior Director at CBRE Hotels Advisory

Mike Ford

Founder and Managing Director, SiteMinder

Gabor Forgacs

Associate Professor, Hospitality & Tourism Management, Ryerson University

William-Alexandre Fran?ois

F&B Management Expert

Laura Fredericks

Experienced founder, startup advisor, and growth marketing consultant

Deborah Friedland

Managing Director in EisnerAmper’s Financial Advisory Services and Real Estate Groups

Roy Friedman

Founder and CEO of EasyWay

Mikael Fries

Vice President Sales Excellence at NextGuest CRM

Dr. Xiaoxiao Fu

Assistant Professor, University of Central Florida Rosen College of Hospitality Management

Rob Funnell

Content & Product Marketing Executive at Triptease

Dr. Roland Füss

Chair Professor of Finance at the University Of St. Gallen Switzerland

Jason G. Bryant

Founder, CEO & Chairman of the Board at Nor1

Alexander Galarraga

Lead Strategist at Booking Success

Bram Gallagher

Economist at CBRE Hotels' Americas Research

Luis Gallotti

Co-Founder and Director at Amek Group

Ambika Gandhi, MRICS

Senior Consultant

Marco Gardini

Vice Dean and Professor of International Hospitality Management and Marketing at the Faculty of Tourism Management of the Kempten University of Applied Sciences